Our HMO and Network plans give you access to quality care from our
broad network of participating physicians. In addition, we offer HMO
Open Access and Network Open Access plans, which allow you to
visit in-network specialists without a referral from your PCP.

Here is a summary of your plan's services and how to arrange for care.

Routine Medical Care (such as physical exams, mild fever and pains,
chronic pain and headaches, colds and flu).

Call your Primary Care Physician's (PCP) office during office hours
and he or she will provide you with medical advice and/or schedule an
office visit for you.
Specialty Care (such as orthopedic or heart disease)

Make an appointment with your PCP for an initial assessment, and he
or she will refer you to a participating specialist if needed.
Hospital Care (such as inpatient care and surgery, or outpatient
surgery)

For non-emergency care, call your PCP and he or she will coordinate
all your hospital care.
Urgent Medical Care (such as fever, sprains or strains, eye or ear
infections, or severe sore throat)

Call your PCP. He or she will assess your situation and if necessary,
give you advice on where to seek immediate care.
Emergency Care (such as poisoning, chest pains, broken bones,
uncontrolled bleeding, loss of consciousness or sudden paralysis)

Go to the nearest emergency facility or call 911. Call your PCP as
soon as reasonably possible and he or she will coordinate all
follow-up care.
If you have a question about your health, call your CIGNA PCP. And for
questions about your health plan or coverage, call the toll-free number
on your CIGNA HealthCare ID card.
Call Adeeb Barsoum (480)205-5553